Legal
Terms, privacy
and disclosures
Pending counsel review. Company details and licence below are complete; the booking terms and privacy statement await final legal review before launch.
Booking terms
- Reservations
- A reservation is confirmed when payment or a valid card guarantee is received and we send written confirmation.
- Rates & tax
- Rates are per room per night and include Japanese consumption tax. The Nagano accommodation levy is shown separately before you confirm.
- Cancellation
- Free cancellation up to 30 days before arrival. Inside 30 days, seasonal terms apply and are shown at the time of booking.
- Check-in / out
- Check-in from 15:00, check-out by 10:00.
- Children
- Welcome. Extra-bed and infant policies are shown at booking.
- Conduct
- This is a small shared lodge. We ask guests to be considerate of the other eight rooms, particularly early and late.
Privacy
We collect only what a booking needs: name, contact details, stay dates, payment details processed by our payment provider, and anything you tell us in order to be looked after properly.
We do not sell data. We do not share it beyond the providers who run our booking and payment systems. The Journal list is separate — you can leave it in one click, and we then keep only the suppression record needed to make sure we never email you again.
To see, correct or delete what we hold about you, write to stay@konamori.jp.
特定商取引法に基づく表記
Notice under the Act on Specified Commercial Transactions
- 販売事業者 Seller
- 合同会社粉森 (Konamori GK)
- 代表者 Representative
- 代表社員 The Big Japowski, LLC / 職務執行者 マーク・アラン・エスクリッジ (Mark Alan Eskridge)
- 所在地 Address
- 〒150-0042 東京都渋谷区宇田川町3番5号 SparkSHIBUYA 7階
- 施設所在地 Lodge
- 〒389-1305 長野県上水内郡信濃町大字古海3326-13
- 連絡先 Contact
- stay@konamori.jp · [telephone to be added before launch]
- 販売価格 Price
- As displayed at the time of booking, inclusive of consumption tax.
- 支払方法 Payment
- Credit card at the time of booking.
- 役務の提供時期 Service
- Accommodation is provided on the dates reserved.
- キャンセル Cancellation
- As set out in the booking terms above.
- 旅館業許可 Licence
- 旅館業許可(簡易宿所営業):長野県長野保健所指令 3長保環第76-20号